I - [Device] Installation/Uninstallation and Compatibles
- 1 - It works well in the world?
- 2 - What OS is the app compatible with?
- 3 - Can I install the target app remotely?
- 4 - How to install the app on the target device?
- 5 - Configure essential settings (sync) with your target device (Android)
- 6 - How to uninstall the application from the target device?
II - [Account] Checkout link, Payment and License
- 1 - How to buy a license?
- 2 - Do you offer a discount for a new subscription?
- 3 - I have a license key, how to apply it to my account?
- 4 - Why my expired date was not updated yet?
- 5 - Trial days before subscription
- 6 - I need to discount code before payment?
III - [Feature] Packages and Features
- 1 - What package should I choose?
- 2 - [Android] I don't want to root the device of my child, what features works on a non-root device?
- 3 - Quick steps to check why my device is not synchronized (no data)
- 4 - How to start tracking/monitoring?
- 5 - Why has my old data suddenly disappeared?
- 6 - How to show or hide the application icon on the target device?
IV - [Billing] Refund, dispute
- 1 - What does it show in the payment statement (invoice, bill) after payment?
- 2 - I opened a dispute, when will I receive back my money?
- 3 - When do I receive a refund?
- 4 - Please create an invoice for me with a 30-day GOLD package
- 5 - I make a purchase successfully already. What do I do now?
- 6 - I can pay from any PayPal account ?