Technical Support

I - Essential settings for Android devices (target version)

• ⇒ Read this first (the target is an Android) ⇐
• Why do we need to configure some essential settings?
• ZTE devices - Android version 6.x
• Vivo devices - Android version 6.x
• Vivo devices - Android version 7.x
• Vivo devices - Android version 8.x

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II - Troubleshooting

• [Android] How to enable or disable permissions on an Android mobile?
• [Android] Display Over Other Apps [For Ambient Voice Recording Feature] to Hear Live While Recording
• Survey: Ambient voice recording feature (20230726) (updated on 20230731)
• Tips to have data in your cPanel
• No GPS records
• No Call History records

See all 13 articles

III - Known Issues/Bugs and Restrictions

• Display when downloaded: Error Message MonitoringTool
• [Workaround] Ambient voice recording does not work 100%
• [Open] Hide Icon on Android 10
• [Open] Phone call recording on Android 10

IV - Knowledge bases

• [Android] What is Display Over Other Apps permission on Android, and when do you need it?
• [Android] I changed 10 settings on my Android phone to drastically improve battery life
• [Android] How to find out what apps are draining your Android phone's battery?
• How to Disable Android Battery Optimization
• Permit usage access on Android step by step guide
• How to enable Accessibility Access on Android devices?

See all 15 articles

V - How to, Tricks and Tips

• [Android] How to root an Android phone
• [Android] Tricks after installation of the app on the target device